Terms of service

Terms of Service

Last updated: [date]

Welcome to ROOM-LOOM. These Terms of Service ("Terms") govern your use of our website roomloom.shop and any purchases made through it. By accessing our site or placing an order, you agree to these Terms.

1. General
ROOM-LOOM is operated by ID. These Terms apply to all visitors, users, and customers of the site.

2. Eligibility
You must be at least 18 years old, or have the consent of a parent or guardian, to make a purchase on this site.

3. Products & Pricing

  • We make every effort to display product colors, sizes, and details accurately, but slight variations may occur due to screen settings or manufacturing differences.
  • Prices are listed in usd and are inclusive of VAT where applicable, unless stated otherwise.
  • We reserve the right to limit quantities, refuse service, or cancel orders at our discretion (e.g., in cases of suspected fraud or pricing errors).

4. Orders & Payment

  • By placing an order, you confirm the information provided is accurate and complete.
  • Payment is processed securely through Shopify Payments & PayPal. We do not store your full payment card details.
  • Your order constitutes an offer to purchase; a contract is only formed once we confirm and dispatch your order.

5. Your Right to Cancel (Consumer Contracts Regulations)
Under UK consumer law, you have the right to cancel most orders within 14 days of receipt without giving a reason, in addition to any rights under our Return & Refund Policy. To cancel, contact us at roomloomshop@gmail.com within this period. Some exceptions may apply (e.g., personalized or made-to-order items).

6. Shipping
Shipping timelines and costs are outlined in our Shipping Policy. ROOM-LOOM is not responsible for delays caused by couriers, customs, or events outside our reasonable control.

7. Returns & Refunds
Returns are accepted under the terms outlined in our Return & Refund Policy. This is in addition to, and does not affect, your statutory cancellation rights above.

8. Intellectual Property
All content on this site — including logos, product images, graphics, and text — is the property of ROOM-LOOM and may not be copied, reproduced, or used without written permission.

9. User Conduct
You agree not to use this site for any unlawful purpose, or in any way that could damage, disable, or impair the site or interfere with any other party's use of it.

10. Limitation of Liability
Nothing in these Terms limits or excludes our liability for death, personal injury, or fraud, where such liability cannot be excluded under English law. Subject to this, ROOM-LOOM shall not be liable for any indirect or consequential losses arising from your use of the site or products purchased.

11. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms
We may update these Terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.

13. Contact Us
For questions about these Terms, contact us at roomloomshop@gmail.com.