Shipping policy

Shipping Policy

ROOM-LOOM ships worldwide. US, Canada and UK orders qualify for free shipping.

  • Processing time: Orders are typically processed within 1–3 business days.
  • Delivery time:
    • US, Canada and UK orders (free shipping): 7–10 business days
    • Other international orders: Shipping time varies by location
  • Order tracking: You'll receive a tracking number via email once your order has shipped.
  • Customs & duties: International customers outside the US and UK may be responsible for customs fees, import duties, or taxes charged by their country — these are not included in the order or shipping total.
  • Delays: Delivery times are estimates; delays can occur due to customs processing, carrier issues, or high demand.