Shipping policy
Shipping Policy
ROOM-LOOM ships worldwide. US, Canada and UK orders qualify for free shipping.
- Processing time: Orders are typically processed within 1–3 business days.
-
Delivery time:
- US, Canada and UK orders (free shipping): 7–10 business days
- Other international orders: Shipping time varies by location
- Order tracking: You'll receive a tracking number via email once your order has shipped.
- Customs & duties: International customers outside the US and UK may be responsible for customs fees, import duties, or taxes charged by their country — these are not included in the order or shipping total.
- Delays: Delivery times are estimates; delays can occur due to customs processing, carrier issues, or high demand.